Support Officer

M&R Solution
1 - 2 years Putalisadak, Kathmandu Mid Level 249

Support Officer

Job Category Customer Service / Support
Job Type Full Time
Job Level Entry Level
Job Location Putalisadak, Kathmandu
No. of Vacancy 1
Gender Preferred Both Males and Females can apply
Job Timing 10 A.M – 6 P.M
Offered Salary Negotiable
Apply Before (Deadline) 25th  January 2021

About the company

M&R Solution is a group of companies, established with professionals & a dedicated team for every project & having more than 8 Years of working experience in the local Market & international market demand. This team provides many projects according to the requirements of the Market. The product will be customized according to user requirement & successfully develop the Finance & Inventory Management System according to the marketing requirement

Responsibilities/ Job Description

  • Gain in-depth knowledge and understanding of the software and provide training of the software to client
  • Visit the client for implementation, training, and support of the software
  • Analyze client requirement and coordinate with the office team
  • Solve Client queries via Online remote connection, phone call, and email reply


Qualifications/ Job Specification

  • Should have passed at least Bachelors degree (Fresher’s can also apply)
  • Should be able to travel outside of the valley, if required
  • Should have strong interpersonal skills to interact positively with team
  • Should have problem-solving skills
  • Should be hardworking and should have the ability to deal with Clients
  • Should have solid written and verbal communication skills
  • Should have a strong reporting skill to Supervisor / Team
  • Candidates with Two-wheeler License with a bike is preferred

Additional Benefits:

  • Transportation and Travelling allowance
  • Communication allowance
  • Festival allowance

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M&R Solution

Putalisadak, Kathmandu